# Understand how call information is handled.

J-Voice is GDPR compliant, and data is stored strictly within the UK. We take a careful, transparent approach to call information and confirm call-flow details before use.

## GDPR and UK data storage

J-Voice is GDPR compliant. Data is stored strictly within the UK.

## Information should have a clear purpose

Agree what information is needed for a call flow and how it should be handled before configuration.

## People need appropriate access

The management platform includes user and permission management. Set access around the roles involved in reviewing calls.

## Details confirmed before launch

Call recording, access and retention details are confirmed with your team before launch.