GDPR and UK data storage
J-Voice is GDPR compliant. Data is stored strictly within the UK.
Information should have a clear purpose
Agree what information is needed for a call flow and how it should be handled before configuration.
People need appropriate access
The management platform includes user and permission management. Set access around the roles involved in reviewing calls.
Details confirmed before launch
Call recording, access and retention details are confirmed with your team before launch.